At LOVEDANEW, we specialize in handcrafted custom jewelry designed uniquely for you. Due to the personalized nature of our products, all sales are final, and we do not accept returns or refunds unless the item arrives damaged or defective.
Damaged or Defective Items If your order arrives with a manufacturing defect or is damaged during shipping, please contact us within 7 days of delivery at [email protected] with:
⚪Your order number ⚪Photos/videos of the issue ⚪A brief description of the problem We will assess the situation and offer a repair, replacement, or store credit based on the circumstances.
Wrong or Missing Items If you receive an incorrect or incomplete order, please notify us immediately at [email protected], and we will resolve the issue promptly.
Customization Changes & Cancellations Since each piece is made to order, we cannot cancel or modify orders once production begins. Please review your design carefully before confirming your purchase.
Contact Us For any questions or concerns regarding your order, please email us at [email protected], and our team will assist you as soon as possible.
