At LOVEDANEW, every piece is crafted with intention, respect, and heartfelt care. To ensure the highest quality—especially for our custom memorial pieces—processing times differ based on the type of product you choose.
Free Shipping
✨ Enjoy FREE shipping on all orders over $99 (Applies to the United States, Canada, and the United Kingdom.)
For orders under $99, a standard shipping fee will apply at checkout based on your location.
1. Ready-to-Ship Items
(Non-custom products such as standard jewelry or accessories)
Processing Time: • 1–2 business days
Shipping Time: • USA, Canada, UK: 7–15 business days (Tracking number included)
These items are prepared quickly and shipped out as soon as they pass our final quality check.
2. Custom Items
(Personalized pieces, memorial ashes jewelry, engraving, or handcrafted designs)
Each custom piece is created by hand with meticulous detail, honoring the memory and meaning behind your order.
Crafting Time: • 10–15 business days (handmade with care)
Shipping Time (after production): • USA, Canada, UK: 7–12 business days
Custom items require additional time to ensure every detail is perfect before shipping.
Important Notes
Address Changes
Please request any address updates within 30 minutes of placing your order. Once production begins, changes may not be possible.
Photo or Personalization Edits
For custom orders, once your design/material is submitted, we cannot modify or replace photos or personalization details.
Holiday Season
During peak seasons, both production and shipping may experience slight delays. We appreciate your understanding as we carefully craft each meaningful piece.
Need Assistance?
If you have questions, feel free to contact our support team at 📧 [email protected]
We’re always here to help make your experience caring, smooth, and meaningful.
