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A minimalist memorial necklace that captures the essence of eternal love. The subtle diamond accent at the base glimmers like the everlasting light of your pet’s spirit. ✨
This sleek 925 sterling silver cylinder pendant discreetly holds ashes, fur, or a pinch of soil — turning precious memories into a modern symbol of love and remembrance.
Made from hypoallergenic sterling silver, this pendant feels gentle and soothing against the skin — a quiet, reassuring presence for every day.
A tightly sealed screw-top keeps your memorial contents safely protected, ensuring every memory remains preserved with grace and care.
Its clean, timeless silhouette makes it perfect for both men and women — a meaningful keepsake or sympathy gift for anyone cherishing a beloved companion.
Every piece is designed to capture your unique bond. Engrave a name, immortalize a paw print, or preserve a beloved lock of fur. Create a heartfelt, lasting tribute to their memory.
Meticulously handcrafted by trusted European artisans. We use recycled Sterling Silver and solid Gold to ensure exceptional, enduring quality. Feel confident knowing your keepsake is ethically and sustainably produced.
We understand the emotional value of your order. All items are packaged in elegant, plain outer boxes with no identifying labels. Your privacy and peace of mind are our top priority.
1. Your Memory, Our Canvas | Information Submission
We don’t just engrave names – we immortalize bonds.
Submit your pet/loved one’s name and photo through our secure online form. Our designers extract emotional cues (e.g., a pet’s ear shape from photos or couple’s interaction poses) to create personalized design keywords.
2. From Pixels to Heirlooms| Design Presentation
Your story sketched in precious metals.
Our designers expertly craft your vision into a unique piece:
🐕🦺Symbolic Transformation: Convert photos into jewelry motifs (e.g., pet profile → silhouette pendant)
🐱Emotional Details: Add personalized touches like pawprints or intertwined initials
💗Smart Material Matching: Recommend ideal metals/gemstones based on budget and lifestyle
3. Handmade with Your Story | Artisan Crafting
Every hammer stroke echoes your love’s rhythm.
London artisans:
📏Etch portraits with 0.1mm precision from submitted photos
🫱Hand-carve names mimicking original handwriting
🧪Conduct “teardrop tests” to eliminate snagging points for daily wear
4. A Legacy, Delivered | Secure Shipping
This isn’t shipping – it’s a ceremonial handover.
Every piece undergoes:
🐾7-day durability tests (sweat/UV exposure)
💟Discreet packaging with unbranded exterior
🫧Included: Handwritten craftsmanship certificate & cleaning kit
Automatically enrolled in Eternity Care for lifetime complimentary engraving additions.
1. General Questions
Q: How long does custom jewelry take to make?
A: Typically 15-25 working days, depending on design complexity. Handcrafted pieces may take longer (up to 60 days for intricate designs).
Q: Can I return or exchange custom jewelry?
A: No. Custom pieces are non-refundable once production begins, as they are personalized and involve labor/material costs. Exceptions apply only for defects (e.g., incorrect design vs. approved 3D render).
Q: Is custom jewelry more expensive than ready-made pieces?
A: Not necessarily. Custom work skips brand markups but may incur design/artisan fees. Costs depend on materials (e.g., 18K gold vs. platinum) and labor.
2. Design & Materials
Q: Can I replicate a designer/brand piece exactly?
A: No. Exact copies violate copyright laws. Designers will adjust details (≥95% similarity) to avoid legal issues.
Q: Do I need high-quality gemstones for customization?
A: No. Designers can work with any stone but will advise against counterfeit/fake goods. Unique cuts or low-grade stones may require creative settings.
Q: What metals are available?
A: Common options:
·Steel: Fashionable and cost-effective
·18K Gold (rose/white/yellow): Durable for intricate designs.
·Platinum: Hypoallergenic but softer.
·Silver: Budget-friendly but prone to tarnish.
3. Production & Payment
Q: How are prices calculated?
A: Costs include:
·Materials (gemstones + metal weight + 15%consumption costs).
·Labor (design + Handicraft fee).
·Certificates (e.g., GIA for diamonds).
Q: Can I provide my own gemstones?
A: Yes. Studios charge labor fees (30–50% of total cost) and assess stone suitability (e.g., hardness for inlay).
Q: What if I want changes mid-production?
A: Late modifications incur fees (e.g., redesign costs + material waste). Confirm all details before approving the 3D draft.
4. Quality & Aftercare
Q: How do I verify quality?
A: Request:
·Certificates: GIA (diamonds), GRС (colored gemstones), NGTC (metals).
·Weight checks: Ensure final product matches design specs.
Q: How should I care for my custom jewelry?
A:
·Avoid chemicals (perfume, chlorine).
·Store separately to prevent scratches.
·Clean with mild soap + soft brush.
Q: What if my jewelry gets damaged?
A: Most studios offer 1–3 years warranty for loose stones or structural issues (excludes wear-and-tear).
5. Special Requests
Q: Can I customize jewelry for pets/allergies?
A: Yes. Options include:
·Hypoallergenic metals (titanium/platinum).
·Pet memorials (3D paw prints, hair/resin encapsulation).
Q: Do you offer engraving?
A: Yes. Laser engraving is recommended (avoids structural damage).
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